UpGreatly, operated by Message-Wise (“we,” “us,” or “our”), is committed to protecting your privacy and maintaining transparency about how your personal information is collected, used, and shared. This Privacy Policy applies to all information collected through our website, services, and any related digital properties.
By accessing or using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
- Personal Information You Provide: Including your name, email address, billing/shipping address, payment details, and any other information submitted when you purchase a product, subscribe to a newsletter, or fill out a form.
- Account and Order Data: Information related to your purchases, downloads, preferences, and communications with us.
- Automatically Collected Information: Including your IP address, browser type, device information, time zone, and browsing activity using cookies, web beacons, or similar technologies.
- Third-Party Data: If you interact with us via a third-party platform (e.g., PayPal), we may receive data from those platforms in accordance with their privacy policies.
2. How We Use Your Information
We use the information we collect to:
- Fulfill your orders and provide customer support
- Process payments and verify transactions
- Improve our website functionality and user experience
- Send you administrative messages and service updates
- Respond to your inquiries and support requests
- Comply with legal obligations and enforce our Terms and Conditions
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
3. Sharing Your Information
We may share your information with:
- Service Providers: Trusted third parties who assist in operating our website, processing payments, delivering products, and running email communications
- Legal Authorities: When required by law or in connection with legal claims, investigations, or government requests
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction
4. Cookies and Tracking Technologies
We use cookies and similar tracking tools to collect information about your interaction with our website. This helps us analyze user behavior, remember your preferences, and improve your experience. You can control or disable cookies through your browser settings; however, some features of the Website may not function properly without them.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. You may request deletion of your data by contacting us, subject to certain legal obligations.
6. Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. Despite these efforts, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access and review your personal data
- Request corrections or updates
- Request deletion of your data
- Object to or restrict our processing
- Withdraw consent where applicable
To exercise these rights, please contact us at the email address listed below.
8. Children’s Privacy
UpGreatly is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected data from a child without parental consent, we will take appropriate steps to delete that information.
9. International Users
If you are accessing our Website from outside the United States, you acknowledge that your information will be transferred to and processed in the U.S. and subject to U.S. law.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website after any update constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact:
Message-Wise / UpGreatly
wp@upgreatly.com